Privacy policy

PRIVACY POLICY

Last Updated: February 2, 2026

Dropping Pixel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information:

  • Name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely through our payment processor)
  • Photographs and images you provide for custom portrait creation
  • Order history and preferences

Automatically Collected Information:

  • IP address and browser type
  • Device information
  • Cookies and usage data
  • Pages visited and time spent on our site

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your custom portrait orders
  • Create your custom artwork based on provided photographs
  • Communicate with you about your orders and our services
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our website and services
  • Send promotional emails (with your consent)
  • Prevent fraud and enhance security

3. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and email service providers who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

We do NOT sell your personal information to third parties.

4. Your Photographs and Custom Work

  • Photographs you submit for custom portraits are used solely to create your commissioned artwork
  • We may retain photographs for quality assurance and potential revisions
  • We will not share your photographs with third parties except as necessary to fulfill your order
  • We may display completed artwork in our portfolio unless you request otherwise

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Improve user experience

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

6. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure payment processing through trusted providers
  • Limited access to personal information by authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To exercise these rights, please contact us at [your email address].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Users

If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

11. Email Marketing

If you subscribe to our email list:

  • You will receive promotional emails about new products, special offers, and updates
  • You can unsubscribe at any time by clicking the unsubscribe link in our emails
  • We will not share your email address with third parties for their marketing purposes

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Dropping Pixel
Email: coloring1974@gmail.com
Website: droppingpixel.com